Privacy Policy

This website (halongvspiritcruises.com) collects Personal Data from Users, and we value your privacy. We are committed to safeguarding the confidentiality and privacy of personal information through various safeguards.

1. Information Collected:

We collect personal information necessary for travel arrangements, bookings, and related services. This includes, but is not limited to, your name, address, phone number, email address, credit/debit card details, passport information, dietary preferences, and health details. In compliance with local data protection laws, we may also collect sensitive information with your consent.

2. Collection Methods:

We collect your information when:

  • Making a booking
  • Using a contact form
  • Making an inquiry
  • Subscribing to our newsletter

In some cases, we may collect information from a third party, such as a person making a travel booking on your behalf.

3. Use and Disclosure of Information:

The primary purpose of collecting personal information is to provide travel advice and assist with bookings. By using our services, you consent to the use and disclosure of your information for the purpose it was collected. We may also use it for related secondary purposes and send targeted marketing activities unless you opt out.

4. Disclosure to Third Parties:

Your information may be disclosed to:

  • IT solution providers
  • Publishers, printers, and distributors
  • Marketing and communications agencies
  • Travel service providers (wholesalers, airlines, hotels)
  • Those making a travel booking on your behalf
  • Government authorities as required by law

We will not disclose your information without consent unless necessary to prevent a threat to life or comply with legal obligations.

5. IP Addresses:

When accessing our website, your device’s IP address may be recorded for system administration and security investigation. While IP addresses alone are not personal information, we may link them to other information for the purposes mentioned in section 4.

6. Security Measures:

We implement physical, electronic, and managerial security procedures to protect personal information from loss, unauthorized access, and misuse. We regularly review security technologies to ensure the protection of your information.

7. Changes to Policy:

We may amend this Policy, and any changes will be posted on our website. It is your responsibility to check for updates.